support offers several ways to identify and
resolve product problems. The online user
information includes detailed information about
installing and using the product. If you can't find
a solution in the user manual we recommend that you
insure you have the latest version of the product.
Latest revisions are available in the download
section. Finally, you can always submit a problem
report to our support team.
Passfaces Personal Online User Manual contains
detailed information about the product, how to
install, and how to use it. It is the first place to
look when attempting to identify and resolve a
Passfaces Personal problem.
The Downloads section
contains a direct link the the latest product
updates. Check here to compare your version with the
We attempt to handle all
inquiries via e-mail within 24 hours. In the meantime, you
may want to look through the Frequently Asked
Questions and the User Manual by clicking
on the appropriate tab to the left. You may find
the answer to your questions there.